RETURNS & REFUND POLICY
Returns and Refund Policy
Last updated: [Insert Date]
We want you to be satisfied with your purchase. This policy outlines your rights regarding returns and refunds in accordance with UK consumer law.
1. 14-Day Right to Cancel
Under the Consumer Contracts Regulations, customers have the right to cancel their order within 14 days of receiving the product.
2. Return Conditions
To be eligible for a return:
- The item must be unused
- The item must be in its original packaging
- You must provide proof of purchase
3. Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, refunds will be processed using the original payment method.
4. Return Shipping
Customers may be responsible for return shipping costs unless the product is faulty or incorrect.
5. Faulty Products
If a product is defective or damaged, please contact us immediately so we can arrange a replacement or refund.
6. Contact
Email: drivenovagear@gmail.com