RETURNS & REFUND POLICY

Returns and Refund Policy

Last updated: [Insert Date]

We want you to be satisfied with your purchase. This policy outlines your rights regarding returns and refunds in accordance with UK consumer law.

1. 14-Day Right to Cancel

Under the Consumer Contracts Regulations, customers have the right to cancel their order within 14 days of receiving the product.

2. Return Conditions

To be eligible for a return:

  • The item must be unused
  • The item must be in its original packaging
  • You must provide proof of purchase

3. Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, refunds will be processed using the original payment method.

4. Return Shipping

Customers may be responsible for return shipping costs unless the product is faulty or incorrect.

5. Faulty Products

If a product is defective or damaged, please contact us immediately so we can arrange a replacement or refund.

6. Contact

Email: drivenovagear@gmail.com